Information Collection and Use
We collect personally-identifiable information when you register for our services or when you contact us to arrange an appointment.
When you use our services, we ask for your contact information (such as your name, address, contact number and email address), as well as certain information regarding your child such as their name and date of birth. We will never ask for your card or bank details.
We use the information collected to fulfil the service you have requested, we may also use the information provided to contact you and offer further services in future or to advise you of promotions we are running.
Information Sharing and Disclosure
Protecting personally-identifiable information about clients is an important part of our business. We share and disclose such information only as described below.
We send personally-identifiable information you have provided us only when: 1) when we have your consent to share the information; 2) it is appropriate to comply with law; 3) it is necessary to enforce or apply the terms and conditions of our agreement.
We work to protect the security of your information – all personally-identifiable information is stored in one place which is not accessible to any members of the public. All personally-identifiable information is disposed of securely after five years or before.
How you can update your information
We give you the right to edit your information and preferences at any time, including whether you want us to contact you about special offers and new products, by contacting us via email: firstname.lastname@example.org.
If you have any queries regarding this Policy, or want to register a complaint, please contact our Privacy Compliancy Officer via email: email@example.com or by telephone: 07578 995121.
Privacy Compliancy Officer: Emmie Bilinski
To make this site work properly, we sometimes place small data files called cookies on your device. Most other websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
- your display preferences, such as contrast colour settings or font size
- if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.